Page Summary: As AI agents handle more customer conversations, knowing how they perform matters. Switching between tools to get support slows employees and their productivity.
What S New December 2025 Zendesk - Main Context
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As AI agents handle more customer conversations, knowing how they perform matters. Switching between tools to get support slows employees and their productivity.
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- As AI agents handle more customer conversations, knowing how they perform matters.
- Switching between tools to get support slows employees and their productivity.
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It can affect how users sign in, how permissions are checked, and how identity data connects across applications or directories.
How should this page be used?
Use it as a topic overview, then check related references and official documentation for exact configuration steps.