Page Summary: In this episode, I show you how to collect essential customer information before they even start chatting with an Agentforce Agents ... embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields() can be used to pass Hidden
Pre Chat In Salesforce Messaging For In App And Web - Overview
Access Overview
In this episode, I show you how to collect essential customer information before they even start chatting with an Agentforce Agents ... embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields() can be used to pass Hidden
Access Flow Notes
Authentication Context related to Pre Chat In Salesforce Messaging For In App And Web.
Core Technical Points
Directory Access Notes about Pre Chat In Salesforce Messaging For In App And Web.
Security Review Points
Implementation Considerations for this topic.
Important details found
- In this episode, I show you how to collect essential customer information before they even start chatting with an Agentforce Agents ...
- embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields() can be used to pass Hidden
Why this topic is useful
This topic is useful when readers need a quick overview first, then want to move into supporting details and related references.
Security Review Points
What should administrators verify first?
Administrators should confirm server settings, authentication flow, directory mapping, user permissions, and any security policy requirements.
What related areas should be checked?
Related areas may include user provisioning, access control, directory synchronization, login security, and authentication policies.
What should administrators verify first?
Administrators should confirm server settings, authentication flow, directory mapping, user permissions, and any security policy requirements.
